Relationship Manager - Newport NQ
at Ascensus
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting serv
Job Overview
Published
Sep 14, 2026
Expires
Dec 13, 2026
Source
Ascensus
Region
US
Type
Remote / Work From Home
Category
WFH
Seniority
Senior
Job Description
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Section 1: Position Summary Serve as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companies
Section 2: Job Functions, Essential Duties and Responsibilities
Nurtures long standing relationships with clients by delivering high quality and responsive service that exceeds their expectations
Leads efforts to onboard new accounts, gather relevant information and coordinate account opening process
Reviews agreements and prepare internal documentation to assure proper administration
Meets periodically with contacts, ensure timeliness of client deliverables, and field inquiries
Directs Trust Administrators with the processing of stock and mutual fund trades, wire transfers, checks, plan sub accounting, and various reconciliation processes
Works closely with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys to perform services
Presents annual account reviews at weekly committee meeting and actively participate in internal planning and coordination meetings
Facilitates participant communications related to employer stock funds and distributions
Promotes procedural prudence by complying with policies and procedures, retaining records and responding to audit inquiries
Identifies cross-selling opportunities to support business development within the
Supervision N/A Section 3: Experience, Skills, Knowledge Requirements
Bachelor’s degree from an accredited university or college
Minimum of five years of relevant professional experience
PREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLE
Trust system experience (e.g., SEI’s Trust3000)
Certified Employee Benefits Specialist (CEBS) or other retirement industry certificates
COMPETENCIES
Client Service Oriented
Personable
Team Player
Proactive
Problem Solver
Resourceful
Independent
Integrity
Time Management
Detail Oriented
TRAVEL Up to 5% For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider . Note: For call center roles specifically , it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Originally posted on Himalayas
Remote Work Guidelines & Career Insights
Practical advice for succeeding as a remote professional in this role.
Asynchronous Productivity
High-performing remote teams prioritize asynchronous communication. Document your progress clearly in tickets, maintain organized project repositories, and communicate status updates proactively without waiting for real-time meetings.
Home Office & Security
Ensure a private, quiet workstation with a reliable high-speed broadband connection (min 50 Mbps). Maintain compliance with employer cybersecurity policies by utilizing secure password managers, 2FA authentication, and authorized VPN services.
Resume & Application Tips
Tailor your CV specifically to the requirements of Relationship Manager - Newport NQ. Highlight quantifiable achievements from past roles (e.g. revenue growth, efficiency improvements, or software shipped) and showcase proven experience collaborating with remote teams.
Virtual Interview Prep
Test your video and audio hardware before virtual calls. Prepare concise STAR-format stories demonstrating how you manage time independently, handle conflicting priorities across different time zones, and solve complex problems autonomously.
Frequently Asked Questions
Key answers about the application process, remote setup, and compensation for Relationship Manager - Newport NQ.
Is the Relationship Manager - Newport NQ role 100% remote?+
Yes, this is a fully remote work-from-home position with Ascensus. You can collaborate asynchronously, manage project deliverables, and participate in virtual team meetings from your home office without daily commuting.
What qualifications and experience are needed for Relationship Manager - Newport NQ?+
Applicants are typically evaluated on relevant industry background, core capabilities, and self-management. Key requirements include strong English communication skills, independent problem-solving abilities, and familiarity with modern remote collaboration platforms like Slack, Zoom, and project management tools.
Who is eligible to apply for this job?+
This remote opening welcomes applications from US and eligible remote regions. Candidates must ensure they meet the work authorization, residency, or independent contractor criteria required by Ascensus.
What is the salary and benefits package for Relationship Manager - Newport NQ?+
The expected compensation for this role is competitive compensation aligned with global remote market standards. In addition to base compensation, remote positions often provide flexible working hours, home office equipment stipends, and professional growth opportunities.
How do I apply and what should I prepare for the interview?+
Click the "Apply Now" button on this page to visit Ascensus's official application portal. Tailor your resume to highlight relevant achievements, and prepare to discuss your experience working productively in an asynchronous remote environment.
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